Practices for Creating a Mentally Healthy Workplace

Building resilient teams through progressive policies, proactive leadership, and a culture that prioritizes mental well-being.

    How well you take care of your mind determines the quality of your life. Mental health holds the key to your overall well-being. It’s not just a key factor in engagement, productivity, and job satisfaction. 

    Since almost everyone is a working professional within their capacities, and because they spend most of their time at work, an organization's long-term success depends on its capacity to prioritize, support, and consider the growing importance of mental health. 

Everyone is Concerned About Mental Health in the Workplace, But Why?

    Talking about mental health isn’t taboo anymore, but that’s not the only reason why everyone is talking about it. They do because of its important and deeper influence in almost all areas of an individual’s life; an individual’s mental health also significantly impacts an organization’s performance. 

  • Mental health directly influences what you think, feel, and do. All of these, have a direct effect on your performance and efficiency at work. Further, it determines the organization’s performance. 
  • When your mind doesn’t perform properly, it causes incompetent mind functioning, decreased decision-making, and productivity.
  • Presenteeism (being at work but not working effectively) is also associated with mental health issues and can be more expensive than absenteeism. What’s worrisome is that it affects organizational performance, and sometimes the effects could be deeper than this. 
  • A mental health-friendly work culture builds an inclusive and supportive attitude among the employees. It promotes open dialogue, decreases stigma, and promotes early intervention.
  • Loyalty and contentment rise at workplaces that promote mental health. When employees feel and are psychologically healthy, it means they are more likely to stay with the organization.
  • An organization that prioritizes mental health draws top talent and cultivates a supportive, caring culture that boosts morale and teamwork.

    All of these and more (depending on exclusive organizational policies for retaining employees) create a very positive ambiance to work in.

Made Mandatory by Law! 

    The law has also woken up to the realization of the crucial importance of mental health and how it holds all together. Here’s why and how the law is advocating for mental health and wellbeing in workplaces.                                                          

  • Legal and Ethical Responsibility – Today, in many nations, it is ordained that employers must provide both physical and psychological safety to their employees. Organizations have an ethical obligation to safeguard their employees from psychological harm.
  • Impact on the Economy – Every year, lost productivity from mental health disorders costs the world economy more than $1 trillion. This burden can be considerably lessened at work through supportive and preventive measures.
  • Changing Workforce Expectations – Contemporary workers place a high value on emotional support, flexibility, and work-life balance. Companies that fall short of these standards may find it difficult to stay competitive and engage customers.
  • Crisis Readiness – The COVID-19 pandemic brought attention to how vulnerable mental health is. To handle uncertainty and crises, organizations require teams that are resilient and mentally sound.

Workplace Mental Health Policies Are the Foundations for Support

    It might be heart-warming for you to know how organizations are proactively reframing policies to accommodate employee mental health in their mandates.

Mental Health Leave Policies

    Employees are given time off to address mental health needs like stress, anxiety, depression, and other psychological conditions, and this is referred to as mental health leave. It acknowledges psychological well-being as a legitimate justification for taking time off work. Organizations are becoming more aware of the need for specific policies to support employee mental wellness as workplace stress and mental illness continue to rise globally.

    Interestingly, effective mental health leave policies have been pioneered by a number of progressive organizations. Some strategies are:

  • Simplified Access: Ernst & Young (EY) permits their staff to take mental health days without a doctor's note or thorough medical justification. This respects employee privacy and lowers access barriers.
  • Flexible Leave Options: Google and Microsoft offer flexible work and leave policies, such as extra paid time off designated for mental health recovery or "well-being days."
  • Integrated Well-Being Programs: Deloitte incorporates mental health leave into a larger wellness policy and provides a "Mental Health First Aid" program. Employees are encouraged to take mental health days when necessary and are trained to identify mental distress.
  • Unlimited Discretionary Leave: Employers like Netflix and LinkedIn have unlimited or discretionary leave policies that permit workers to take time off for mental health reasons without official limitations.

Access to Mental Health Professionals

Employee Assistance Programs (EAPs) - Employer-sponsored programs known as Employee Assistance Programs (EAPs) provide private services to assist staff members in resolving personal and professional problems, including mental health issues. These services usually consist of:

  • Individual therapy (online or in person)
  • Intervention for crises
  • Referrals to mental health professionals
  • Support for family issues, stress, grief, and substance abuse
  • EAPs are essential because they
  • Make licensed mental health professionals easily accessible.
  • Assist workers in stress management and boost output
  • Provide private, stigma-free assistance.
  • Encourage general morale and well-being at work

    Strong EAPs offered by companies like Johnson & Johnson and Amazon guarantee that staff members and their families have access to round-the-clock assistance.

On-Site or Virtual Counselling - Making counselling services available on-site or virtually greatly improves accessibility and convenience for staff members in need of mental health assistance.

    Benefits of counselling on-site:

  • Makes mental health more visible and less stigmatized.
  • Allows for immediate assistance during times of crisis or extreme stress.
  • Promotes impromptu and casual interactions with experts
  • Benefits of Online Counselling:
  • Provides more scheduling and location flexibility.
  • Supports workers who work remotely or in a hybrid environment.
  • Enhances privacy and lowers the obstacle of visibility or transportation
  • Makes a greater variety of specialists (language, culture, and specialties) accessible.
  • For instance, Spotify and Salesforce provide virtual therapy services as part of their benefits packages, guaranteeing that mental health specialists are available anywhere in the world.

Training for Managers

Why It Matters?

    Since Managers are the first point of contact for most employees, their role in promoting workplace mental health is pivotal. So, managers should be trained first to identify and react appropriately to indications of mental distress. Here are some of the components of manager training: 

  • Recognizing symptoms of stress, anxiety, depression, and burnout,
  • Nonjudgmental communication and attentive listening,
  • Knowing when and how to direct staff members to expert resources,
  • Keeping things private and setting limits,
  • Encouraging a good work-life balance and managing workload.

Organizations that are already practicing it: 

  • PwC offers “Mental Health First Aid” training to all people managers.
  • Unilever trains its leaders in psychological safety and emotional intelligence.
  • Mind Share Partners collaborates with organizations to implement manager-focused mental health strategies.

    Training managers in mental health awareness isn't just beneficial—it's essential. Equipped with the right tools, managers become champions of a healthier, more resilient workforce.

Practices to Foster a Mentally Healthy Workplace

    Organizations have implemented a number of practices to take care of employee mental health; while some are usual practices, others are experimental that worked well for a specific organization. 

Promoting Work-Life Balance

    One of the best ways to promote mental health in the workplace is to provide remote work choices and flexible working hours.

  • Cisco and Dropbox offer hybrid work policies that empower employees to choose where and when they work.
  • Salesforce supports “Success from Anywhere,” enabling flexible schedules across teams.

    To avoid burnout and preserve general mental health, it is crucial to encourage staff members to take regular breaks and take advantage of their vacation time. To address burnout, LinkedIn instituted "RestUp!" days and even suspended operations for a whole week. In addition to providing unlimited vacation time, HubSpot mandates that staff members take a certain number of days off annually. 

    Fostering a mentally healthy workplace means prioritizing work-life balance. Through flexible schedules and encouraged time off, organizations not only support employee well-being but also create more sustainable, high-performing teams.

Creating a Supportive Work Environment

    A mentally healthy workplace is rooted in a culture of trust, empathy, and inclusivity. To truly support employees’ mental well-being, organizations must create an environment where open dialogue and mutual support are encouraged. It's crucial to establish judgment-free, safe communication about mental health.

    By educating teams to encourage inclusive, transparent communication and routinely monitoring team well-being, Google encourages psychological safety.

Peer Support Programs

    Peer support initiatives provide a space for employees to connect, share, and support one another based on lived experiences.

    Over 3,000 certified mental health champions work for Unilever worldwide, connecting staff members to resources and offering peer-level support.

    A supportive work environment doesn’t happen by chance—it’s built through intentional communication practices and community-driven support systems. By promoting open dialogue and peer support, organizations create a culture where employees feel valued, heard, and empowered to care for their mental health.

Training and Awareness Programs

    Mental Health First Aid (MHFA) is a structured training program that teaches employees how to identify, understand, and respond to signs of mental health challenges or crises in their colleagues.

    For example, PwC, HSBC, and many public sector organizations implement MHFA training to equip managers and employees with the tools to support mental health proactively.

Regular Workshops and Seminars

    Ongoing workshops and seminars offer employees continuous education on maintaining mental health and developing resilience. For instance, Adobe hosts monthly well-being webinars and resilience workshops for global teams, integrating mental wellness into professional development.

Final Thoughts

    Mental health is a top priority at all organizational levels, from front-line employees to executive leadership. It is the top-down commitment that can incorporate mental health in corporate culture. 

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